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India Post has big responsibility and it does not forget to mention in the document listing the business objectives- “...More than 70% of the population lives in rural areas in more than 5,00,000 villages but majority of villages are not covered through a point of presence by having a post office, even in the case of Gram Panchayat villages...”. Of the 235000 Gram Panchayats, 51% Gram Panchayats don’t not have any post office. The vision of India Post is to be a socially committed organization connecting individuals and businesses. It has four goals:
1. Post within easy reach of all by year 2013-14.
2. To be a focal point for delivery of all social security schemes of the State by
the year 2011-12.
3. To be a self-sustaining organization by the year 2013-14.
4. To increase financial inclusion of the unbanked population by at least 10%
by the year 2013-14.
The first objective of India Post shouts-“To provide basic postal facilities, i.e., collection and delivery of mails, within easy reach (1.5 kms) of all people and businesses. This is to be achieved through opening of more post offices, relocation of existing post offices, giving out franchisees to individuals, shops, institutions, self-help groups, etc. By March 2012, 3000 post offices and 10,000 franchisee outlets are proposed to be opened”. (http://www.indiapost.gov.in/Business_Objectives.pdf)
In reality: Over past five years, the compound annual rate of growth for the number of post offices in rural areas is only 0.2%
In reality: Over past five years, the compound annual rate of growth for the number of post offices in urban area has been negative that is -0.72%.
Now, how will India Post achieve the above business objective and rest of other ones- any clue from the human angle? The document further discloses:
Increasing Productivity: To Increase productivity defined as revenue per employee from the current productivity of Rs.1,10,000 to Rs.2,40,000 per employee in the year 2013-14. No significant reduction in man power is considered to support incremental revenues as planned. Through productivity improvement initiatives, current manpower is to be redeployed where necessary to support the revenue increase.
But is it true that there is no significant reduction in number of employees in India Post, as claimed?
In reality: Over past five years, the compound annual rate of growth in number of non Gazetted staff in urban area is negative that is -0.72%.
In reality: Over past five years, the compound annual rate of growth in number of Gazetted staff is positive, that is 0.72%.